MCRA is a voluntary association and therefore we don’t have any offices or staff. All people involved with MCRA volunteer their time. The best way to get in touch is to email us at the email address listed.
Contact us
for Emergency Callout - 1 800 969 0025Calls answered by Life Care Ambulance in Battle Creekinfo@mcrainc.com
The Crisis Response (CISM) Team:
General Guidelines for Team Development
STEP 1: Identify the need for the crisis response (CISM) team. Based upon identified needs, a rationale for the team’s existence should both pragmatically and rhetorically emerge.STEP 2: Clearly state the goals of the crisis response team. Clearly state the constituency to be served by the team.STEP 3: Delineate guidelines for team membership and the specific roles to be performed. · Administrative structure· Dispatching functions· Response functions, listing mental health providers’ roles vis-à-vis the use of paraprofessionals (if applicable)· Clinical mental health oversight / supervision· Team member selection criteriaSTEP 4: Determine how the team will be legally constituted.STEP 5: Determine how the team will be funded.STEP 6: Obtain legal counsel to operationally define issues such as malpractice, standards of care, confidentiality, “good Samaritan” practices, necessary liability insurance coverage, etc.STEP 7: Determine what criteria and mechanisms will be used to activate the team. Determine what backup systems will be used in the case of a mass disaster or widespread communication failure.STEP 8: Determine what specific crisis intervention techniques will be used by the team (For example: defusing, CISD, individual crisis counseling, etc.)STEP 9: Determine what criteria and mechanisms will be used to deactivate the team.STEP 10: Stipulate guidelines and procedures for follow-up for team members after a crisis response.STEP 11: Make arrangements for ongoing “in-service” training.STEP 12: Create a clear, practical operating manual which contains policies and procedures and which addresses all of the aforementioned issues.*Excerpt from "Critical Incident Stress Management", Second Edition, Everly & Mitchell.Team Information Form: This is a Word form and may be filled out online, save and email the modified file back to info@mcrainc.com. MCRA Team Membership Brochure - download here.
Michigan Crisis Response Association, Inc. - 2023
MCRA has developed a Team Registry so that those in need can obtain quality, local crisis response services in a timely manner throughout the state. Please note that only MCRA/ICISF registered team information will be listed on this registry. Click HERE for a complete CISM Team Listing!Please note the Team Registry is updated as new information is received. If you know of information that needs to be revised, please contact MCRA at info@mcrainc.com or complete a registration form.
Michigan Crisis Response Association, Inc.
MCRA is a voluntary association and therefore we don’t have any offices or staff. All people involved with MCRA volunteer their time. The best way to get in touch is to email us at the email address listed.
Contact us
for Emergency Callout - 1 800 969 0025Calls answered by Life Care Ambulance in Battle Creekinfo@mcrainc.com
The Crisis Response
(CISM) Team:
General Guidelines for
Team Development
STEP 1: Identify the need for the crisis response (CISM) team. Based upon identified needs, a rationale for the team’s existence should both pragmatically and rhetorically emerge.STEP 2: Clearly state the goals of the crisis response team. Clearly state the constituency to be served by the team.STEP 3: Delineate guidelines for team membership and the specific roles to be performed. · Administrative structure· Dispatching functions· Response functions, listing mental health providers’ roles vis-à-vis the use of paraprofessionals (if applicable)· Clinical mental health oversight / supervision· Team member selection criteriaSTEP 4: Determine how the team will be legally constituted.STEP 5: Determine how the team will be funded.STEP 6: Obtain legal counsel to operationally define issues such as malpractice, standards of care, confidentiality, “good Samaritan” practices, necessary liability insurance coverage, etc.STEP 7: Determine what criteria and mechanisms will be used to activate the team. Determine what backup systems will be used in the case of a mass disaster or widespread communication failure.STEP 8: Determine what specific crisis intervention techniques will be used by the team (For example: defusing, CISD, individual crisis counseling, etc.)STEP 9: Determine what criteria and mechanisms will be used to deactivate the team.STEP 10: Stipulate guidelines and procedures for follow-up for team members after a crisis response.STEP 11: Make arrangements for ongoing “in-service” training.STEP 12: Create a clear, practical operating manual which contains policies and procedures and which addresses all of the aforementioned issues.*Excerpt from "Critical Incident Stress Management", Second Edition, Everly & Mitchell.Team Information Form: This is a Word form and may be filled out online, save and email the modified file back to info@mcrainc.com. MCRA Team Membership Brochure - download here.
Michigan Crisis Response Association, Inc. - 2023
MCRA has developed a Team Registry so that those in need can obtain quality, local crisis response services in a timely manner throughout the state. Please note that only MCRA/ICISF registered team information will be listed on this registry. Click HERE for a complete CISM Team Listing!Please note the Team Registry is updated as new information is received. If you know of information that needs to be revised, please contact MCRA at info@mcrainc.com or complete a registration form.