Crisis intervention and critical incident stress management strategies and interventions can only be effectively delivered through a well-organized and orchestrated crisis response team. Team development and management skills are critical to the effective functioning of a crisis response team. This session will explore: leadership and management strategies; team development activities; team evolution considerations; preventative maintenance; learning from the past; and how to help teams remain healthy.
This course is designed for anyone in a team leadership position or who aspires to contribute to the organization or continued development of a crisis support, CISM, or peer support team. The program is essential to the development and maintenance of these programs.
- Framework for an effective CISM Team
- Appropriate policies and procedures for CISM Team operation
- Two management theories and the characteristics of each
- Steps in team development
- Key skills for successful leadership
- Methods to keep teams healthy
- Minimum standards for training of team members
- Barriers to team development
- Group dynamics that effect team operation
- Difficult team maintenance issues
Completion of “TEAM: Team Evolution and Management” and receipt of a certificate indicating full attendance (13 Contact Hours) qualifies as a class in ICISF’s Certificate of Specialized Training Program.